Estimated reading time: 5 min
A young family in a Brisbane suburb needs a weekend dental appointment. They ask ChatGPT, “Find a good dentist open Saturdays near me.” They don’t scroll ads or plug names into Google—they go with the AI’s answer. In that moment, AI visibility decides who gets the patient.
The shift is happening: 1 in 3 Australians aged 18–34 now use AI tools like ChatGPT for healthcare decisions. “Dentist near me” queries on ChatGPT and Perplexity were up 47% in Q1 2024 (source, source).
Google Ads and SEO still command dollars and mindshare, but they weren’t built for AI-first querying. The new patient journey doesn’t start with clicks—it starts with a natural-language question to an AI assistant. If your clinic doesn’t show up clearly in those responses, it might as well not exist.
AI doesn’t favour slogans or ad budgets. It rewards well-structured, relevant, and timely answers. Traditional dental marketing is losing ground because proximity, stars, and scale don’t matter as much to AI. What matters is being understood—fast and cleanly—by machine learning models trained to simulate trust.
AI visibility means showing up as the recommended clinic when someone nearby asks an AI for advice. You don’t need a huge marketing budget. You need clarity of services, location, and relevance. Smart clinics aren’t chasing clicks—they’re capturing decisions.
Size doesn’t matter. Visibility does. That’s the opportunity for small practices ready to modernise how they show up online.
GEO content—geotargeted, expert-rendered, optimised pages—helps AI understand what you do, where you do it, and why it’s relevant right now. The goal isn’t to outshout the competition. It’s to out-answer them.
Modern AI surfacing tools like Google AI Overview or ChatGPT plugins rely on structured data, schema markup, and user-friendly info architecture:
More on GEO content strategies: https://probablygenius.com/geo-content/
Chain dental clinics have history and domain authority. Small independents have speed. AI looks for the most relevant current information—not reputation alone. That means smart local operators can outrank larger networks with timely, specific content.
You don’t need to outrank Bupa. You need to outrank them in your postcode. That’s the game changer.
AI outputs may seem fuzzy—but healthcare content is governed by AHPRA’s strict advertising code (source). Anything a chatbot states about your clinic is a form of public communication. That includes summaries, comparisons, and service recommendations.
Stay compliant:
Most importantly, treat every AI-visible asset as patient-facing content. Because it is.
Q: How can my dental clinic appear in ChatGPT or Google AI Overview?
A: Start by structuring your pages with accurate service data, locality info, and FAQs. Feed AI the content it prefers—clear, relevant, recent.
Q: What’s the fastest way to check my current visibility?
A: Run a test: Ask ChatGPT or Perplexity a local question like, “Who is the best dentist in Parramatta open on Saturdays?” See if you appear. If not, it’s time to optimise.
Q: How long does it take to see improvement from AI visibility adjustments?
A: Clinics who’ve implemented structured AI strategies have seen up to 38% increase in qualified enquiries within 90 days.
AI is not the future—it’s now. The clinics showing up in decision-stage AI queries aren’t always the biggest or the flashiest. They’re the most relevant. AI doesn’t rank. It recommends. The next generation of patients doesn’t compare—they go with what their assistant tells them.
Smart clinics are no longer fighting for clicks. They’re capturing choices.
Ready to find out where your clinic stands in AI visibility? Book a free audit at https://probablygenius.com/geo-content/ and get your local blueprint—tailored to your services, geography, and AHPRA requirements.
By Team Genius
August 28, 2025